Daniel Sokolowski
613-817-6833 • 1-855-5Danols • inquiries@danols.com • www.danols.com
"Opportunity is missed by most people because it is dressed in overalls and looks like work" - Thomas Edison

Applicable Skills

Eclipse IDE
Project SIKULI
Proud Djangonaut
RJ45/RJ11 Wiring
Strong Technical Aptitude
Windows Troubleshooting
Flot Graphing
Beanstream Gateway
CBVs/View Mixins
Modualar Design (SoC)
Network Setup
Peripheral Devices Setup
Debian Linux
Apache Server
Visual Basic
Django Framework
PC Assembly/Repair
Software Installation

Relevant Achievements

June 2012

Redesigned a former's client web presence and brought the brand back into the 21st century. Basic Search Engine Optimization yet with very positive results.

Mar 2012 - Jul 2012

Business site redesigned and freshened to reflect modern trends. Accomplished personal challenge to learn SEO - site progressed from 7th page to position 3rd for 'Kingston Web Design' term - further optimizations are planned.

KL Insight Web Engineer

Februrary 2010 - Present

Lead web developer and designer on small, medium and large scale project; also hosting server administrator, and backup Photoshop graphic designer.

Project Responsibilities
faireware.com Back-end maintenance, bug squashing, improvements and Sales Force.
flyermail.ca Initial concept, template design and conversion, front-end and back-end code.
burnhamoptical.ca Front-end and back-end code, entry level Search Engine Optimization.
ryatt.ca Template conversion, e-commerce store, front-end and back-end code.
kingstonagents.ca Template conversion, front-end and custom CMS development.
accragolf.com Template conversion, front-end and back-end CMS development.
kingstonfamilylaw.ca Front end and custom CMS back end for the client.
bodynow4mums.com Template design/conversion, front-end and back-end development.
bnathletictraining.com Template design/conversion, front-end and back-end development.
mikefroomgolf.com Template conversion, e-commerce store, front-end and back-end code.
beadapalooza.com Template design/onversion, front-end and back-end development.
bubblescleaning.ca Template conversion, front-end and back-end development.
woodenmatters.com Template design, template conversion, front-end and back-end development.
House of Angelis Template conversion, front-end and back-end development.
OmniERP Internal CRM, with time tracking, project tracking, customer database, and project logins, front-end and back-end development.

powerplusroofing.ca Web Developer (Django)

September 2009

Built a web presence for a Kingston roofing company. Currently providing ongoing hosting and update assistance.

carissacosgrove.com Web Developer (PHP)

September 2009

Created a brochure style website for a freelance news journalist. Currently providing ongoing hosting and update assistance.

deadboxbeforedishonor.com Web Developer (PHP)

August 2009

Developed a brochure style website for a company specialing in Paint Ball atire. Currently providing ongoing hosting and update assistance.

Technician II

July 2009 - August 2009

Contract position with Ainger Communications team to perform installation of internet capable TV units at the Kingston General Hospital.

huskyhomes.ca Web Developer (PHP)

July 2009

Created a web portal for a general contracting company specializing in residential improvements in the Kingston area.

kingstoncleanfreaks.com Web Developer (Django)

May 2009 – Present

Developed and designed an attractive web presence for a small but rapidly growing cleaning company. Currently providing ongoing hosting and update assistance.

properties.danols.com Web Desinger (Django)

January 2009 – Present

Developed a Django powered portal connecting environmentally conscious individuals with eco-friendly accommodations in Kingston.

PC Upgrade Research and Analysis

March 2008

Carried out a survey to gauge computer related issues experienced by agents. The resulting analysis of the data was presented in a report that clearly compared the cost of productivity lost against the cost of a RAM upgrade; the report was used to by the site manager to further support his request for an upgrade budget.

FCR Incetive Contest

Feburary 2008 – March 2008

Proposed and implemented by colaberating with co-workers a contest aimed at encouraging first call resolution from customer care agents; the prize budget of $300 was approved by operations and eventually was distibuted amont 3 happy winners.

Red-Hat Coaching

October 2006 – April 2007

Mentored new customer care agents by providing concise feedback focused on improving performance. Provided floor agent support during supervisor meetings.

Danols Web Engineering Web Engineer (Django)

2006 - Present

Freelance website developer and graphic artist serving clients in the Kingston area.

May 2007 – January 2009

Implemented and maintained intranet business portal for StarTek based on SharePoint. Utilized AJAX based solution to overcome server side scripting limitation. Within 3 months of launch over 10,000 hits have been registered.

M�P Communications

April 2007 – January 2009

Attended regular client audio conferences regarding upcoming policy and product changes. Prepared and distributed urgent communications, quizzes, and news letter for agent consumption.

March 2007 – January 2009

Integrated a Javascript based application with native customer care software at StarTek to provide much sought additional functionality: drill down usage summary, Night and Weekends, Mobile to Mobile and Voice Mail calls tagging.

Coaching Workshop

February 2007

Acquired leadership experience by learning proper and efficient supervisor techniques. Scenarios included Crisis Resolution, Positive Feedback Coaching and Open Listening.

PC Technician

January 2006 – Present

Provided in home repair and troubleshooting of client computer systems. Services offered included operating system troubleshooting, software installation, networking setup, and peripheral devices installation.

EstateMaps.info Web Developer (PHP)

January 2006 – Present

Developed and currently maintaining a portal that provides map based listings of available real estate in Kingston and surrounding areas. The underlying Content Management System was custom made.

Supervisor - Server

October 2004 – October 2006

Managed cash sales handling, interactions with suppliers, inventory, resume screening, customer complaints, trained employees, and also assisted with food preparation and serving.

Student Works Painting Website Update

June 2001 – July 2001

Enhanced company's website to include testimonials from past franchisee managers.

Franchisee Manager

April 2001 – August 2001

Carried out marketing plan, recruited and trained new employees, delivered work on specific deadlines, and provided excellent customer service. Achieved $30,000+ financial revenue goal for the summer.

Computer Class Instructor for Seniors

July 2000 – September 2001

Created lesson plans and instructed a weekly two hour introductory computer class for seniors. Curriculum included history of computers, computer terminology, e-mail usage, printing, word processing, video conferencing, and other basic computer tasks.

Robotics Knight Challenge

April 2000 – May 2000

Collaborated in a 5 member team to construct a radio controlled robot submitted to a province wide competition. My task consisted of engineering and building the drive chassis.


B.Sc. - Computing and Information Science

Minor – Psychology


Queen's University

Kingston, Ontario


Relevant Work History

Feb 10 – Present

Web Engineer

Jul 09 – Aug 09

Technician II

Jan 09 – Present

Danols Web Engineering

May 07 – Jan 09

Web Developer

Apr 07 – Jan 09

M�P Specialist/Technical Representative

StarTek Canada

Oct 06 – Apr 07

Red-Hat Academy Bay Mentor

StarTek Canada

Feb 06 – Apr 07

Customer Service Representative

StarTek Canada

Jan 06 – Present

PC Technician

Kingston / Scarborough

Jan 06 – Present

Web Developer


Oct 05 – Jan 06

Food Preparer

Bubba's Pizzeria

Mar 05 – May 05


Collage Pro

Oct 04 – Oct 05

Supervisor – Server

Joe Dough Pizza

May 02 – Sep 04

Reserve Electronic Warfare Soldier

Canadian Forces

Jun 01 – Jul 01

Website Update

Apr 01 – Aug 01

Franchisee Manager

Student Works Painting

Jul 00 – Sep 01

Computer Class Instructor

St. Clair Community Center

Apr 00 – May 00

Robotics Engineer

Cardinal Newman H.S.

Nov 99 – Dec 99

Database Designer

Cardinal Newman H.S.

Jul 99 – Sep 99

Database Designer

Union of Injured Worker

Jun 99

Website Design


Dec 98 – Jul 00

Restaurant Host

St. Clair Community Center

Jun 98 – Jul 00

Outreach Worker

Union of Injured Workers

Jan 97 – Jun 97

Web Developer

Cars4Sale Fictional Project

Awards / Certifications

Service Excellence Award
StarTek Contribution Recognition
Peer Helping Award
Mayors Volunteering Recognition
Smart Serve Certification
Service Excellence Certification
Coaching Workshop
WHIMIS Training
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Updated: July 20 2012